Cancellation and Refund Policy

​Cancellations or requests to withdraw from class with a 100% refund will be accepted up until one week before the class start date.

If a cancellation request is submitted within one week of the training date, a 75% refund will be issued or your full payment can be applied toward a future Training of equal or lesser value.

A 50% refund will be issued if a cancellation request is turned within 72 hours of the training start date.

On the same day of the training or after the training has begun, only 25% of your payments will be refunded or your full payment can be applied toward a future Training of equal or lesser value. 

The Cancellation request must be submitted to BeyondTrainingEvents@yahoo.com

Once we receive the request, please allow 5-7 business days for the bank to process your refund.

Emergencies and Extenuating Circumstances

If there is an emergency or extenuating circumstances that arise BEFORE the training begins, please make efforts to contact Ben Gonzales bgonzales@stillwaterccs.net or by phone at 210.792.8154 to discuss your options.

If there is an emergency or extenuating circumstances that arise DURING training, please make efforts to contact the trainer during a break or contact: Ben Gonzales bgonzales@stillwaterccs.net or by phone at 210.792.8154 to discuss your options.

We will make every attempt to accommodate your ADA needs, however if we are unable to accommodate these needs, we will notify you by email and refund your payment(s).

There is an expectation of goodwill and respectful behavior toward others in the training. If this agreement is breached, the attendee will be asked to leave and only 25% of the course payments will be returned as a refund.

To cancel or reschedule your reservation, please send an email to beyondtrainingevents@yahoo.com